Configure MenuConfigure Menu\System DefaultsSystem Defaults\System Defaults Table

Note: This is a listing of system defaults as of the publishing of this Help. System defaults and values are constantly being updated and changed.

Property

Value

Order

Notes

Administrative Cost Adjustment

0

0

AFFECTS: Returning ACTION: Value contains the multiplier used to adjust the cost for all work orders.  If value = .1 and work order cost was 100, the new cost will be 110 (100*.1 = 10 added to the original 100).  If value is negative then the total in the above example would be 90.

Alerts.Email.FromAddress

reports@EmailAddress

0

AFFECTS: Alerting ACTION: When active Value contains the email address the reports are to be sent from.

Alerts.Email.FromName

Alerting Engine

0

AFFECTS: Alerting ACTION: When active Value contains the name displayed when the reports are sent.

Alerts.GlobalBCC

Someone@EmailAddress

0

AFFECTS: Alerting ACTION: When active Value contains one or more e-mail addresses that will receive a BCC for every report sent via alerting.

Alerts.GlobalCC

Someone@EmailAddress

0

AFFECTS: Alerting ACTION: When active Value contains one or more e-mail addresses that will receive a CC for every report sent via alerting.

Alerts.Language

Choose from: DE, EN, ES, FR, IT, JA, PT-BR, RU, ZH

0

AFFECTS: Alerting ACTION: When active, Value contains the country code for the language used when sending email alerts. Supported values include: DE, EN, ES, FR, IT, JA, PT-BR, RU, ZH.

Alerts.Smtp.Host

smtpout.secureserver.net

0

AFFECTS: Alerting ACTION: When active Value contains the name of the SMTP server used to send the emails.

Alerts.Smtp.Password

EmailPassword

0

AFFECTS: Alerting ACTION: When active Value contains the password for the account that will send emails.

Alerts.Smtp.Port

25

0

AFFECTS: Alerting ACTION: When active Value contains the port used on the SMTP server.

Alerts.Smtp.User

reports@EmailAddress

0

AFFECTS: Alerting ACTION: When active Value contains the SMTP user name for the account that will send emails.

Alerts.Smtp.UseSSL

false

0

AFFECTS: Alerting ACTION: When active Value contains either "true" or "false" as an indication if SSL encryption will be used.

Auditing

0

0

AFFECTS: Turns auditing on for 21CFR Part 11

Barcode – Length

10

0

AFFECTS:  Creating barcodes ACTION:  Value contains the total length of the barcode.

Barcode – Prefix

PRE

0

AFFECTS:  Creating barcodes ACTION:  When active, value contains the text value used at the beginning of all barcodes that will be created.

Barcode – Report

barcode.rpt

0

AFFECTS:  Printing barcodes ACTION:  Value contains the name of the report used to print a barcode sticker.

Barcode – Suffix

(none)

0

AFFECTS:  Creating barcodes ACTION:  When active, value contains the text value used at the end of all barcodes that will be created.

Billing

Invoice_Detail.rpt

0

AFFECTS:  Printing Invoices ACTION:  Value contains the name of the report used to print an Invoice.

Billing – Create Detail

(none)

0

AFFECTS: Billing ACTION: If Active, Billing details from all associated charges are stored in the InvoiceItemDetails table. If Inactive, Billing details are not stored in the InvoicItemDetails table.

Billing – Do not discount labor

0

0

AFFECTS: Billing, Returning ACTION: When active customer discounts do not apply to labor entered in MET/TEAM™.

BusinessProcessed

CompletedWork.rpt

0

AFFECTS:  ACTION:

BusinessWIP

WIP.rpt

0

AFFECTS:  Report run from the first tab (Open work orders) in Business Status ACTION:  Value contains the name of the report.

Calendar

calendar.rpt

0

AFFECTS:  Report run from the Calendar screen.  ACTION:  Value contains the name of the report.

Cert – Detailed Fee

10%

0

AFFECTS: Returning ACTION: When active, Value determines the fee added to the cost of a work order when the ISO check box is checked.  If a '%' is included in the value, then the fee is added as a percent of the labor costs.  Otherwise the value is added directly to the work order cost.

Cert – Detailed Fee Minimum

20

0

AFFECTS: Returning ACTION: When active, Value determines the minimum fee added to the cost of a work order when the ISO check box is checked.

Cert – Logo Visible

N/A

.

AFFECTS: Certificate printing. 

Change Tracking

-1

0

AFFECTS: When active, changes to most database tables are tracked, keeping complete history.  Must be active along with 'Auditing' for 21CFR Part 11 compliance.

Company Name

<Your Company Name Goes Here>

6

MET/BASE Conversion

DepartmentBypass

Bypass

0

AFFECTS:  Assets and Parent Asset ACTION: When this is marked active, Departments don't have to be children facilities of the Customer facility.  Any "Customer" facility can be selected as a department.  When inactive, Departments, on the Asset, can only be selected when they are configured as children facilities of the Asset's Customer facility.  The department facility record must also have Customer check box selected.

Escalation – Default Message

(none)

0

AFFECTS: Recall Escalation ACTION: if Active, Value contains the 'Title' of the quick note to be automatically selected when the Recall Escalation screen is opened.  If the Quick Note can't be located or this default is inactive, the 'Message' will NOT be auto filled when Recall Escalation screen is opened.

Escalation – Summarize Message

(none)

0

AFFECTS: Recall Escalation ACTION: if Active, no attachments with a list of Assets due are sent.  The body of the e-mail contains counts of the items due for the configured date range.  Typically a link to the website where the detailed data can be found is included in the e-mail message.  The data in Value is used to define an optional context query used provide any desired info for each facility.  If no additional data is desired use "(none)", other typical entry would be "Escalation summary".

Escalation – Summarize, separate past due

Past Due

0

AFFECTS: Recall Escalation ACTION: if Active, value contains the caption used to summarize the 'past due' count in the body of the summary e-mail.  This only applies if the 'Escalation – Summarize Message' default is also active.  Past due items are any items with a due date prior to the "Report" date selected in the Escalation screen.

Facility – Inventory

Inventory.rpt

0

AFFECTS:  Printing inventory report  ACTION:  Value contains the name of the report used to print an inventory report from the facilities screen

HelpWebsite

http://us.flukecal.com/

0

AFFECTS: Website on Help menu ACTION: Opens the default web browser to the address in Value.

Import – Data Directory

\\{server}\METCAL\Import\Data\

0

AFFECTS: File Import ACTION: Value contains the shared server folder repository for data (files) to be imported. Must be a valid directory on the server. Do not use for storing data - internal use only.

Import – Files Directory

\\{server}\METCAL\Import\Files\

1

AFFECTS: File Import ACTION: Value contains the shared server folder repository for certs and other files to be imported. Must be a valid directory on the server. Copy files to be imported to this location.

Invoice – Length

10

0

AFFECTS:  Creating Invoice numbers ACTION:  Value contains the total length of the Invoice number.

Invoice – Prefix

Annual

0

AFFECTS:  Creating Invoice number ACTION:  When active, value contains the text value used at the beginning of all Invoice numbers that will be created.  If value contains "Annual" the prefix will be the four digit year and the count value will reset to 1 at the beginning of each year.

Invoice – Suffix

(none)

0

AFFECTS:  Creating Invoice numbers ACTION:  When active, value contains the text value used at the end of all Invoice numbers that will be created.

Login – Use Windows Authentication

1 or 2

0

AFFECTS: Login ACTION:  When Active is not checked, users login to MET/TEAM and Customer Portal using their MET/TEAM username and password.

When Active and the Value = 1, MET/TEAM uses Windows Authentication and Customer Portal uses MET/TEAM Login.

When Active and the Value = 2, both MET/TEAM and Customer Portal use Windows Authentication.

 When Active and any other Value is entered, Windows Authentication is NOT used. The user is presented with the MET/TEAM Login screen.

ATTENTION: - If you have activated this System Default, setup a user that matches your domain username and verify it has administration rights. Failure to do so may result in being locked out of MET/TEAM.

Note: Refer to the MET/TEAM Help for more information on setting up IIS to support Windows Authentication mode.

Manual Template

ManualTemplateFields.rpt

0

AFFECTS: Manual Template ACTION: If 'Order' = 0 then 'Value' contains the name of the report to be run from the Print button on the Manual Template screen.

Mobile – Check In Directory

D:\Source Base\Met Track\MetTrack\Source\MET-Track\Mobile\Databases\CheckIn

0

AFFECTS: Mobile check in process ACTION: Use Value to configure a UNC path, accessible by users who will check in, the system running MET/TEAM™, and SQL Server®.

Mobile – Check Out Directory

D:\Source Base\Met Track\MetTrack\Source\MET-Track\Mobile\Databases\CheckOut

0

AFFECTS: Mobile check out process  ACTION: Use Value to configure a UNC path, accessible by the users who will check out, the system running MET/TEAM™, and SQL Server®.

Mobile – METCAL Shared Files Path

\\server\share

0

UNC path to MET/CAL Shared Files for use during MET/TEAM Mobile Check Out

Parts Negative Inventory

Yes

0

AFFECTS:  Using parts on a work order when new on hand level will be negative.  ACTION:  If Value contains "Ask" then the user is asked to update the value to a negative number.  If "Yes" the negative number is used.  If "No" 0 is saved as the on hand value.  If Value = "Yes" or "No" then the user is not asked but the functionality described above occurs.

Pricing report

Pricing.rpt

0

AFFECTS: Contract Pricing ACTION: Value contains name of the report printed from the screen.

Problem Report – Length

12

0

AFFECTS:  Creating Problem Report numbers ACTION:  Value contains the total length of the Problem Report number.

Problem Report – Prefix

Annual

0

AFFECTS:  Creating Problem Report numbers ACTION:  When active, value contains the text value used at the beginning of all Problem Report numbers that will be created.  If value contains "Annual" the prefix will be the four digit year and the count value will reset to 1 at the beginning of each year.

Problem Report – Suffix

(none)

0

AFFECTS:  Creating Problem Report numbers ACTION:  When active value contains the text value used at the end of all Problem Reports that will be created.

Problem Report – Report

ProbleReportNew.rpt

0

AFFECTS: Problem Report ACTION: When Active, the report name in the Value field is used to produce the report printed from the Problem Report screen. The default value is ProblemReportNew.rpt.

Quote

quote.rpt

0

AFFECTS: Printing Quotes ACTION: Value contains the name of the report used to print quotes.

Quote – Length

10

0

AFFECTS:  Quoting ACTION:  Value contains the total length of the Estimate number.

Quote – Prefix

Annual

0

AFFECTS:  Quoting ACTION:  When active, value contains the text value used at the beginning of all Estimate numbers that will be created.  If value contains "Annual" the prefix will be the four digit year and the count value will reset to 1 at the beginning of each year.

Quote – Suffix

(none)

0

AFFECTS:  Quoting ACTION:  When active, value contains the text value used at the end of all Estimate numbers that will be created.

Recall

maintenancerecall.rpt

0

AFFECTS:  Recall printing ACTION:  Value contains the name of the report used to print when "Do not Group by Customer" is unchecked.

Recall – Customer Portal

Recall Customer Portal.rpt

0

AFFECTS:  Recall printing in Customer Portal ACTION:  Value contains the name of the report used to print Recall or Delinquent reports via Customer Portal.

Recall – No group

RecallNoGroup.rpt

0

AFFECTS:  Recall printing ACTION:  Value contains the name of the report used to print when "Do not Group by Customer" is checked.

Receiving

ReceivedLog.rpt

0

AFFECTS: Receiving ACTION: If 'Order' = 0 then 'Value' contains the name of the summary report run during Receiving.

If ‘Order' <> 0 then 'Value' contains the name of any additional reports to be run during Receiving.

Receiving

Worksheet_UID.rpt

1

AFFECTS: Receiving ACTION: If 'Order' = 0 then 'Value' contains the name of the summary report run during Receiving..

If ‘Order' <> 0 then 'Value' contains the name of any additional reports to be run during Receiving.

Receiving – Allow Multiple Work Orders

0

0

AFFECTS: Receiving ACTION:  Allows multiple work orders to be opened at the same time against the same Asset in the same lab. VALUE: Does NOT affect functionality.

Receiving – Mobile = On Site

On Site

0

AFFECTS: Receiving ACTION: If Active and MET/TEAM Mobile is checked out, then the On Site checkbox on the Receiving screen is checked.

Receiving – Priority

3

1

AFFECTS: Receiving ACTION: Sets the RDD (Required Date).  When the ORDER value matches the Priority in the receiving screen then the VALUE is added to the received date to calculate the RDD.

Receiving – Priority

7

2

AFFECTS: Receiving ACTION: Sets the RDD (Required Date).  When the ORDER value matches the Priority in the receiving screen then the VALUE is added to the received date to calculate the RDD.

Receiving – Priority

14

3

AFFECTS: Receiving ACTION: Sets the RDD (Required Date).  When the ORDER value matches the Priority in the receiving screen then the VALUE is added to the received date to calculate the RDD.

Receiving – Priority Default

3

0

AFFECTS: Receiving ACTION: This is the default priority used when receiving Assets in MET/TEAM™.  If no corresponding Priority record is created then no RDD calculations will be done.

Receiving – Set Interval

Asset

0

AFFECTS: Receiving, Work Orders ACTION: If active, and value=”Asset” when creating a new work order, MET/TEAM will use the interval from the Asset’s scheduled services with a matching service type. If active, and value=”Type”, MET/TEAM™ will use the interval data from the default or top procedure configured for the Asset’s type with a matching service. If inactive, MET/TEAM™ will leave the interval blank.

Receiving – Set Notes

Type

0

AFFECTS: Receiving, work orders  ACTION: If active, when creating a new ‘calibration’ type of work order, MET/TEAM™ will set the Accuracy and Uncertainty notes based on the system default’s ‘value’. “Asset” will use the data from the Asset, “Type” will use the Accuracy and Uncertainty notes form the Asset’s type. If inactive, MET/TEAM™ will leave the Accuracy and Uncertainty notes blank on the Work Order.

Receiving – Show Receiving Notes

0

0

AFFECTS: Receiving ACTION:  When active the receiving process will display to the receiving clerk any notes for the type in the 'Receiving Notes' field.

Report String 1

<report substitution mt_user1>

14

MET/BASE Conversion

Report String 2

<report substitution mt_user2>

15

MET/BASE Conversion

Report String 3

<report substitution mt_user3>

16

MET/BASE Conversion

Report String 4

<report substitution mt_user4>

17

MET/BASE Conversion

Report String 5

<report substitution mt_user5>

18

MET/BASE Conversion

Reports – Default Reports directory

\\{Server}\inetpub\wwwroot\METTEAM\Reporting\Reports\

0

AFFECTS: Alerting using custom reports ACTION: If active, Value contains the default path to the custom reports directory.  If inactive Alerting will not function correctly.  NOTE:  It is recommended that you use a UNC path such as \\{computer name}\{share}\.  If active the last character should be a "\".

Reports – Default System directory

\\{Server}\inetpub\wwwroot\METTEAM\Reporting\System\

0

AFFECTS: Alerting using system reports ACTION: If active, Value contains the default path to the system reports directory.  If inactive Alerting will not function correctly.  NOTE:  It is recommended that you use a UNC path such as \\{computer name}\{share}\.  If active the last character should be a "\".

Reports – Customer Portal reports directory

\\{Server}\inetpub\wwwroot\CustomerPortal\Reporting\Customer Portal

0

AFFECTS: Customer Portal reports ACTION: If active, Value contains the default path to the Customer Portal reports directory.  NOTE: It is recommended to use a local path on the server such as C:\inetpub\wwwroot\CustomerPortal\Reporting\Customer Portal\. If active the last character should be a “\”.

Reports – Customer Portal system directory

\\[Server]\inetpub\wwwroot\CustomerPortal\Reporting\System\

0

AFFECTS: Customer Portal reports ACTION: If active, Value contains the default path to the Customer Portal system reports directory.  NOTE: It is recommended to use a local path on the server such as C:\inetpub\wwwroot\CustomerPortal\Reporting\System\. If active the last character should be a “\”.

Returning

PackingSlip.rpt

0

AFFECTS: Returning ACTION: If 'Order' = 0 then 'Value' contains the name of the summary report run during returning.

If ‘Order' <> 0 then 'Value' contains the name of any additional reports to be run during returning.

Returning

Worksheet_UID.rpt

1

AFFECTS: Returning ACTION: If 'Order' = 0 then 'Value' contains the name of the summary report run during returning.

If ‘Order' <> 0 then 'Value' contains the name of any additional reports to be run during returning.

Returning – Update Notes

N

0

AFFECTS: Work Orders ACTION: When active, Value contains the key to indicate which Asset notes are automatically updated when the work order is complete. Valid values are:

A – Accuracy notes are copied form the Work Order to the Asset.

U – Uncertainty notes are copied from the Work Order to the Asset.

B – Both Accuracy and uncertainty notes are copied to the Asset.

N – Neither of the notes are copied to the Asset.

Note: Marking this default inactive causes the “N” value to be in effect.

Shipping – Length

10

0

AFFECTS: Creating Shipment Numbers ACTION: Value contains the total length of the Shipment Number.

Shipping – Prefix

Annual

0

AFFECTS: Creating Shipment Numbers ACTION: When active, Value contains the text value used at the beginning of all Shipment Numbers that will be created. If Value contains “Annual” the prefix will be the four digit year and the count value will reset to 1 at the beginning of each year.

Shipping – Suffix

(none)

0

AFFECTS: Creating Shipment Numbers ACTION: When active, Value contains the text value used at the end of all Shipment Numbers that will be created.

Shipping Report

shipping.rpt

0

AFFECTS: Shipping ACTION: When active value contains the report printed from the shipping screen.  The default value is "dd1149.rpt".

Technician Work

TechWork.rpt

0

AFFECTS: My Work ACTION: When active, value contains name of the report printed when the Tech Work button is pressed.

TimeCard

Timekeeping.rpt

0

AFFECTS: My Work ACTION: When active, value contains name of the report printed when the Print button is pressed.

Tool Assignment – Length

12

0

AFFECTS:  Creating Tool Assignment numbers ACTION:  Value contains the total length of the Tool Assignment number.

Tool Assignment – Prefix

Annual

0

AFFECTS:  Creating Tool Assignment numbers ACTION:  When active, value contains the text value used at the beginning of all Tool Assignment numbers that will be created.  If value contains "Annual" the prefix will be the four digit year and the count value will reset to 1 at the beginning of each year.

Tool Assignment – Suffix

(none)

0

AFFECTS:  Creating Tool Assignment numbers ACTION:  When active, value contains the text value used at the end of all Tool Assignment numbers that will be created.

ToolRoomReport

ToolRoom.rpt

0

AFFECTS:  Report run from the Tool Assignment screen.  ACTION:  Value contains the name of the report.

Uncert Coverage Factor

2.00000000

10

MET/BASE Conversion

Uncert Num Meas

0

12

MET/BASE Conversion

Uncert Sign Digits

2

11

MET/BASE Conversion

Use Student T

N

13

MET/BASE Conversion

VAT

1.5

0

AFFECTS:  Billing ACTION:  Percentage of Value Added Tax that will be charged on all transactions.

Work Order – Edit Calibration Points

(none)

0

AFFECTS: Work Order ACTION: If Active, the Work Order calibration points are editable from the Work Order View Results screen. Value is not applicable. Order is not applicable.

Work Order – Edit Status

0

0

AFFECTS: Work Orders ACTION: If active, the Status is editable and is a dropdown. If inactive, the Status is read only and is filled with the Blue read only color. When inactive and the Work Order has not been returned and 'closed', the Status is changed by adding a Log Note.

Work Order – Enable COMPASS Data File Import

(none)

0

AFFECTS: COMPASS Data File Import ACTION: If active, the Work Order Results tab shows a COMPASSS button which allows for importing COMPASS data files into the current Work Order. Value is not applicable. Order is not applicable. NOTE: The temporary directory used is the same as used for imports, defined in the Import – Data Directory System Default.

Work Order – Forward Trace Report

ttrace.rpt

0

AFFECTS: Work Orders ACTION: When active value contains the report printed from the forward trace button on the work order screen.  The default value is "ttrace.rpt".

Work Order – Length

10

0

AFFECTS:  Creating Work Order Numbers ACTION:  Value contains the total length of the Work Order Number.

Work Order – MET/CAL Work Order Creation

0

0

AFFECTS: Work Orders and MET/CAL Interaction ACTION:When Active:

If there is not a Work Order open for the Asset, create a new Work Order.

If there is only one Work Order open for the Asset and the System Default Receiving – Allow Multiple Works Orders is active, the user is prompted asking if a new Work Order should be created or the existing Work Order should be used.

If Yes, create a new Work Order.

If No, use the existing Work Order.

If Cancel, exit.

If there is only one Work Order open for the Asset and the System Default Receiving – Allow Multiple Works Orders is not active, use the existing Work Order.

If there is more than one Work Order open for the Asset and the System Default Receiving – Allow Multiple Works Orders is active, create a new Work Order.

If there is more than one Work Order open for the Asset and the System Default Receiving – Allow Multiple Works Orders is not active, exit.

When Not Active:

If there is not a Work Order open for the Asset, prompt the user to receive the Asset prior to performing a calibration and exit.

If there is only one Work Order open for the Asset, use the existing Work Order appending the data.

If there is more than one Work Order open for the Asset, the user is prompted to select the Work Order to use.

Work Order – Prefix

Annual

0

AFFECTS:  Creating Work Order Numbers ACTION:  When active, value contains the text value used at the beginning of all Work Order Numbers that will be created.  If value contains "Annual" the prefix will be the four digit year and the count value will reset to 1 at the beginning of each year.

Work Order – Reverse Trace Report

ttrace.rpt

0

AFFECTS: work orders ACTION: When active value contains the report printed from the reverse trace button on the work order screen.  The default value is "ttrace.rpt".

Work Order – Revision Suffix

-Rev

0

AFFECTS: Unlocked Work Orders ACTION: If active, the Value entered is the revision suffix that is appended to the Work Order Certificate Number when a closed Work Order is unlocked, modified, and then saved.

The default suffix is -Rev{0} where the {0} represents the revision number that is incremented with each unlock. To maintain the uniqueness of the Work Order Certificate Number and .pdf file created, you must include {0} in the suffix.

Work Order – Revision Tracking

0

0

AFFECTS: Unlocked Work Orders ACTION: If active, the value from the Work Order – Revision Suffix System Default is appended to the certificate number.

If active and the Value is 0, no .pdf file of the previous revision of the certificate is created.

If active and the Value is 0a, the user is asked whether or not to append the Work Order – Revision Suffix to the certificate number. No .pdf file of the previous revision of the certificate is created.

 

If active and the Value is 1, a .pdf file of the previous revision of the certificate is created and added to the Files section on the Labor/Files tab of the Work Order, and marked as Private.

If active and the Value is 1a, the user is asked whether or not to append the Work Order – Revision Suffix to the certificate number. If Yes is selected on the message, a .pdf file of the previous revision of the certificate is created and added to the Files section on the Labor/Files tab of the Work Order, and marked as Private. If No is selected on the message, no .pdf file of the previous revision of the certificate is created.

 

If active and the Value is 2, a .pdf file of the previous revision of the certificate is created and added to the Files section on the Labor/Files tab of the Work Order, but is not marked as Private.

If active and the Value is 2a, the user is asked whether or not to append the Work Order – Revision Suffix to the certificate number. If Yes is selected on the message, a .pdf file of the previous revision of the certificate is created and added to the Files section on the Labor/Files tab of the Work Order, but is not marked as Private. If No is selected on the message, no .pdf file of the previous revision of the certificate is created.

 

If inactive, automatic revision tracking is disabled.

Work Order – Suffix

(none)

0

AFFECTS:  Creating Work Order Numbers ACTION: When active, value contains the text value used at the end of all Work Order Numbers that will be created.

Work Order – Temperature and Humidity Data

30

0

AFFECTS: Work Orders and MET/CAL Interaction ACTION:

When Active:

The Value field must be a valid path and file name to the MET/CAL RHT.INI file which contains ambient condition data. Value can be a local path or a UNC path. This file is queried when the ambient conditions button on the Work Order screen is clicked.

When Inactive:

The Value field is ignored. The ambient conditions button on the Work Order screen is disabled.

Work Order – Use Multiple Procedures

1

0

AFFECTS: Work Orders ACTION: If active, different procedures can be selected and used in the calibration process other than the Procedure Used on the Service Tab of the Work Order. If inactive, only the Procedure Used on the Service tab can be used in the calibration process. Value is not applicable. Order is not applicable.

Work Order Report

Worksheet_UID.rpt

0

AFFECTS: work orders ACTION: When active value contains the report printed from the print button on the work order screen.  The default value is "Worksheet_UID.rpt".

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