The Facility Grid contains the Facilities that this Contact is associated with and the Recall Escalation attributes for the Facility.

Contacts are added to Facilities by selecting the “+” (add) button.

Contacts are removed from a Facility by selecting the “X” (delete) button.

To modify the Recall Escalation parameters for a specific Facility for this contact, highlight the contact in the Facility Grid and select the Quick Link button. The Escalation dialog is displayed.

·         Enable Escalation – If checked, this Contact is active for receiving email escalations.

·         Start Offset – The number of days from the Report Date to start the recall. Negative numbers can be used.

·         End Offset – The number of days after the Report Date to end the recall span.

·         Email Group – The escalation group (monthly, quarterly, yearly) this Contact belongs to for email sending.