Management MenuManagement Menu\Problem ReportsProblem Reports\Problem Report – Information Tab

The Information tab contains information pertaining to the Type.

·         Work Order – Indicates the Work Order the problem report is referencing.

o   When creating a Problem Report, selecting the Work Order will cause the other information to be populated from the Work Order information.

o   The Work Order can be selected by selecting the “…” button.

o   When the Problem Report is being created, the Work Order can be viewed by selecting the Quick Link button.

·         Procedure – Indicates the procedure the problem report is referencing.

o   The procedure can be selected or changed by selecting the “…” button.

o   The procedure can be viewed by selecting the Quick Link button.

·         Customer – The customer who owns the type that the problem report is referencing.

o   The customer can be selected by selecting the “…” button.

o   The customer can be viewed by selecting the Quick Link button.

·         Type – Indicates the Type the problem report is referencing.

o   The type can be selected by selecting the “…” button.

o   The type can be viewed by or modified by selecting the Quick Link button.

·         Manufacturer – Indicates the Manufacturer from the type the report is referencing.

·         Model Number – Indicates the Model Number from the type the report is referencing.

·         Working Facility – Indicates the facility reporting the problem.

o   The working facility can be selected by selecting the “…” button.

o   The working facility can be viewed by selecting the Quick Link button.

·         Area – Indicates the area of the facility reporting the problem.

·         Authority – Indicates the authority of the facility reporting the problem.

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