The use of Windows Authentication with Customer Portal is driven by the System Default Login – Use Windows Authentication. Refer to the section MET/TEAM and Windows Authentication to understand how your system must be setup to work with Windows Authentication.

·         If the System Default Login – Use Windows Authentication is active and the System Default Value is set to 2, Customer Portal uses Windows Authentication. The user logging in must be associated with a Contact and the user’s MET/TEAM username must match their Windows username.

·         When Windows Authentication is not active, the MET/TEAM Customer Portal Log-In screen is displayed when the MET/TEAM Customer Portal icon is selected from the user’s desktop or the URL is entered into a Web browser.

·         When Windows Authentication is active, the MET/TEAM Customer Portal Log-In screen is not displayed when the MET/TEAM Customer Portal icon is selected from the user’s desktop or the URL is entered into a Web browser. The Customer Portal main screen is displayed.