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The Alerting supports adding “tokens” to the email body. These tokens are replaced with the information about the Contact receiving the email.

[name]

This token will be replaced with the “first” + “last” name of the contact receiving the email.

[full name]

This token will be replaced with the “first” + “last” name of the contact receiving the email.

[first]

This token will be replaced with the “first” name of the contact receiving the email.

[first name]

This token will be replaced with the “first” name of the contact receiving the email.

[last]

This token will be replaced with the “last” name of the contact receiving the email.

[last name]

This token will be replaced with the “last” name of the contact receiving the email.

For example:

                If the email Subject and Body were as follows:

Subject: Monthly Recall Report

Body: [name], see all items currently due.

The token [name] would be replaced with the full name of the contact who is receiving the respective email.

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