The Resolution tab is for recording the resolution to the problem.

·         Approved By – The user that approved the resolution for the problem.

·         Approved Date – The date the result was approved.

·         Closed Date – The date the problem report is considered closed or implemented.

·         Submitted – Indicates the problem report has been submitted. When checked, the only person that can edit the data is the “Approved by” user. Typically, checked when the report investigation begins.

·         Notes – Text identifying the details of the resolution.