MET/TEAM uses Crystal Reports to design and integrate reporting into the program. Reports can be printed from various screens within MET/TEAM, indicated by the Print button. Crystal Reports Designer can be used to customize reports that ship with the system. The same applies to Customer Portal. Refer to Reports (Customer Portal).

When a report is printed, the report opens in a new browser tab or new window. Depending on which browser you use, the title may be different.  In all instances, the browser attempts to assign a title based either on the report name or the MET/TEAM URL that was invoked to generate the report. Which report is used from a particular screen is configurable in system defaults (multiple entries for a System Default Setting indicate multiple reports to be printed):

For example, to print a different report from the Print button on the Recall screen, the system default entry for “Recall” must be changed from “maintenancerecall.rpt” to the new report name and the new report must be placed in the reports system directory (see below).